Case Summary: Tvl. Grace Metal Stores v. State Tax Officer, Koyambedu Assessment Circle & Anr.
Court: Madras High Court
Petition No.: W.P. No. 20433 of 2025
Date of Judgment: 09 June 2025
Category: Principles of Natural Justice / Validity of Assessment Order
Relevant Sections: Section 169 of the CGST Act, 2017 (Service of Notice)
Facts (Para 3–4)
The petitioner, Tvl. Grace Metal Stores, challenged an assessment order dated 19.12.2024 issued by the State Tax Officer, Koyambedu Assessment Circle. The department had uploaded all notices on the GST common portal, but the petitioner claimed unawareness of the same and therefore could not file a reply. Consequently, the order was passed without affording any opportunity for personal hearing. During the hearing, the petitioner expressed willingness to pay 25% of the disputed tax amount and sought an opportunity to present its case afresh.
Questions before the Court
Whether the assessment order passed solely on the basis of notices uploaded on the GST portal, without furnishing a personal hearing, constitutes a valid service under Section 169 of the CGST Act and satisfies the principles of natural justice?
Observations (Para 7–9)
The Court observed that while uploading a notice on the GST portal is recognized as a valid mode of service under Section 169, it must also be effective. If there is no response from the taxpayer to portal-based communication, the officer is duty-bound to explore other modes of service—such as Registered Post Acknowledgement Due (RPAD)—as prescribed under Section 169(1). The Court emphasized that merely fulfilling procedural formalities by uploading documents, without ensuring actual communication, reduces the process to an empty formality, defeating the purpose of fair adjudication.
It further remarked that such ex parte orders cause unnecessary litigation, consuming administrative and judicial time, and defeating the intent of the GST law to ensure effective taxpayer communication.
Judgment (Para 10–11)
The High Court quashed the impugned assessment order dated 19.12.2024 and remanded the matter back to the assessing officer for fresh consideration, subject to the petitioner paying 25% of the disputed tax within four weeks. Upon such payment, the petitioner must file a reply within three weeks. The officer shall then provide a 14-day clear notice for personal hearing and pass a fresh order on merits.
The Court reiterated that effective service of notice and opportunity of personal hearing are indispensable for a valid assessment under GST.
Summary of Cases Referred
| Case Name | Issue / Ratio | Verdict Summary |
|---|---|---|
| No external cases cited | — | The Court relied on Section 169 CGST Act and principles of natural justice without referring to other judgments. |
Between Fine Lines
For businesses, this judgment underscores that GST notices must be effectively served, not merely uploaded. Tax officers must ensure the taxpayer actually receives communication before proceeding ex parte. From a compliance standpoint, taxpayers should regularly monitor the GST portal to avoid such ex parte orders, but officers too cannot rely solely on digital service when there’s evident non-response.
Disclaimer – “The above summary is for academic purpose only; not formal legal opinion. Seek professional opinion before application. Author or publisher or website shall not be responsible for any usage in any form.”

