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GST demand order quashed as ex-parte assessment was passed without ensuring proper service of notice beyond portal upload

Case Title: I2 Distribution Private Limited v. The Additional Commissioner of GST & Central Excise
Court: High Court of Judicature at Madras
Petition No.: W.P. No. 20510 of 2025 & W.M.P. Nos. 23158 & 23159 of 2025
Date of Judgment: 10 June 2025
Relevant Section: Section 169 of the CGST Act, 2017
Category: Service of Notice / Violation of Natural Justice

Facts (Paras 3–6)

The petitioner, I2 Distribution Pvt. Ltd., filed a writ petition challenging the Order-in-Original No. 39/2025-GST (ADC) dated 30.01.2025, alleging violation of natural justice.
The respondent alleged a mismatch between GSTR-1 and GSTR-3B for the period July 2017 to October 2020, where the tax declared in GSTR-1 exceeded the tax paid through GSTR-3B. Based on this, a show cause notice (SCN) and personal hearing notices were uploaded to the GST portal. However, the petitioner was unaware of these electronic notices and did not appear. Consequently, the order confirming the tax demand was passed ex parte.

The petitioner contended that neither the SCN nor hearing notices were physically served under the modes prescribed in Section 169(1) of the CGST Act. Hence, the order violated the principles of natural justice. It was also noted that the entire disputed tax had already been recovered by the Department.


Questions before the Court (Paras 5–8)

Whether uploading a notice on the GST portal alone constitutes sufficient service under Section 169 of the CGST Act, and whether failure to adopt alternate prescribed modes of service invalidates the ex-parte order.


Observations (Paras 9–11)

The Court observed that while uploading a notice on the GST portal is a valid mode of service under Section 169, the authority must exercise prudence when there is no response from the taxpayer.
The officer is expected to explore alternate modes of service—such as registered post acknowledgment due (RPAD)—to ensure actual communication. The Court held that mere portal upload, without follow-up or proof of receipt, amounts to an “empty formality” and does not satisfy the principle of effective service.
An ex-parte order passed under such circumstances fails the test of fairness and violates natural justice, leading to unnecessary litigation and administrative inefficiency.


Judgment (Para 11)

The Court quashed the impugned Order-in-Original dated 30.01.2025 and remanded the matter to the respondent authority for fresh consideration.
It directed:

  1. The petitioner to file its reply/objection with documents within two weeks.

  2. The respondent to issue a 14-day clear notice for personal hearing thereafter.

  3. The case to be decided afresh in accordance with law.
    Considering the recovery already made, no pre-deposit was required.


Summary of Referred Cases

Case Name Issue / Principle Verdict / Outcome
I2 Distribution Pvt. Ltd. v. Addl. Commissioner of GST & CE (Madras HC, 2025) Service of GST notices via portal only Held invalid; upload alone insufficient if taxpayer unaware; violation of natural justice.

Between Fine Lines

This ruling reinforces that service of notice through the GST portal, though valid, is not absolute. Officers must ensure that notices actually reach taxpayers, failing which the assessment order becomes legally unsustainable. For businesses, it highlights the need to monitor the GST portal regularly but also strengthens grounds for relief when portal-only service denies genuine opportunity to respond.

Disclaimer – “The above summary is for academic purpose only; not formal legal opinion. Seek professional opinion before application. Author or publisher or website shall not be responsible for any usage in any form.”

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