Verify Reference Number (RFN)
Edition: September 2025
Disclaimer: This manual is for compliance facilitation. It does not substitute statutory provisions, notifications, or circulars. Taxpayers must verify with the CBIC/State GST websites and GSTN updates.
✍️ Preface
On certain occasions, State GST officers may issue physical or offline communications such as notices, letters, or orders to taxpayers. These documents are assigned a Reference Number (RFN). To ensure authenticity, the GST Portal provides a facility for taxpayers to verify such RFNs both pre-login and post-login.
This manual consolidates the law basis, pre-login and post-login process, details displayed, FAQs with statutory basis, and a compliance checklist.
📑 Table of Contents
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Scope of RFN Verification
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Step-by-Step Process (Pre-Login)
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Step-by-Step Process (Post-Login)
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Details Displayed on Verification
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FAQs (with Basis)
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Compliance Checklist (Fillable Format)
⚖️ 1. Scope of RFN Verification
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Covers offline communications issued by State GST authorities.
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Not applicable for Central GST officers – for which CBIC DIN facility is used.
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Ensures authenticity of communications sent manually to taxpayers.
🛠️ 2. Step-by-Step Process (Pre-Login)
As per GST Portal Manual:
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Go to www.gst.gov.in.
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Navigate: Services > User Services > Verify RFN.
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Enter the Reference Number (RFN) in the field.
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Enter Captcha Code → Click Submit.
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If RFN is valid, details of the document are displayed.
Details displayed (Pre-login):
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Date of RFN Generation.
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Date of Issuing Document.
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Module.
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Type of Communication.
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Name of Office issuing the document.
🛠️ 3. Step-by-Step Process (Post-Login)
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Login at www.gst.gov.in.
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Navigate: Services > User Services > Verify RFN.
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Enter RFN + Captcha → Click Submit.
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If RFN is valid, detailed document information is displayed.
Details displayed (Post-login):
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Name of Recipient.
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GSTIN/UIN/Temp ID.
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Legal & Trade Name.
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Date of RFN Generation.
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File Number.
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Date of Issuing Document.
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Module & Subject.
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Brief Discussion.
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Type of Communication.
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Name of Office/Officer & Designation.
❓ 4. FAQs (with Basis)
Q1. What are the ways to verify RFN?
Both pre-login and post-login. (FAQ 1)
Q2. Is this facility for all GST communications?
No, only for offline/manual communications from State GST officers. (FAQ Note)
Q3. What details can I see pre-login vs post-login?
Pre-login: Basic document details. Post-login: Complete taxpayer, officer, and document details. (FAQ 3 & 4)
✅ 5. Compliance Checklist (Fillable Format)
| Step | Particulars | Status (✔) |
|---|---|---|
| 1 | Go to GST Portal | ⬜ |
| 2 | Navigate: Services > User Services > Verify RFN | ⬜ |
| 3 | Enter RFN & Captcha | ⬜ |
| 4 | If Pre-login: View basic document details | ⬜ |
| 5 | If Post-login: View full taxpayer + officer + document details | ⬜ |
| 6 | Cross-check authenticity with issuing office | ⬜ |




