GST Compliance – Viewing User Profile

Viewing User Profile on GST Portal

Edition: September 2025
Disclaimer: This manual is for compliance facilitation. It does not substitute statutory provisions, notifications, or circulars. Taxpayers must verify with the CGST/SGST Acts, Rules, and GSTN updates.

✍️ Preface

The GST Portal provides a facility for taxpayers to view their complete profile information, including registration details, addresses, authorized signatories, business activity, and bank account status. This function helps taxpayers ensure accuracy, compliance, and readiness for audits.

This manual consolidates the law basis, step-wise process, FAQs with statutory basis, and a compliance checklist for viewing profile information.

📑 Table of Contents

1. Law Basis for Profile Maintenance

2. Information Available in User Profile

3. Step-by-Step Process

4. Special Functionalities (STAK, Core Business, Bank Account Validation)

5. FAQs (with Basis)

6. Compliance Checklist (Fillable Format)

⚖️ 1. Law Basis for Profile Maintenance

• Section 25, CGST Act, 2017 – Registration details.

• Rule 10 & 19, CGST Rules, 2017 – Registration & amendment procedures.

• GSTN Guidelines – Digital access to user profile, core business activity, and bank validation.

📌 2. Information Available in User Profile

• Registration details: GSTIN, Legal Name, Trade Name.

• Principal & Additional Places of Business.

• Promoters/Partners & Authorized Signatories.

• Core Business Activity.

• Registration Certificate (downloadable).

• GSTIN/UIN status (Active, Suspended, Cancelled).

• Bank Account validation status.

• STAK (Single Time Authentication Key) option for composition taxpayers.

🛠️ 3. Step-by-Step Process

1. Login at www.gst.gov.in.

2. Click the down arrow next to username → Select My Profile.

3. Profile page displays all registered details, including amendments.

   • Registration Certificate available under Quick Links > My Registration Certificate.

   • Certificates downloaded in PDF format.

4. Use tabs to view:

   • Address & Contacts.

   • Promoters/Partners.

   • Authorized Signatory (red dot = Primary).

   • Place of Business (Principal & Additional).

   • Geocoded addresses (Excel download option).

📌 4. Special Functionalities

• STAK Registration/Activation (for Composition taxpayers): Requires GST Secure OTP app → Activate/Deactivate from My Profile.

• Core Business Activity Selection: Mandatory pop-up at first login → View/change under Core Business Activity Status.

• Bank Account Validation: Status icons show Success, Success with Error, or Failed → Revalidation option available.

❓ 5. FAQs (with Basis)

Q1. How can I view my profile?
Login → My Profile option. (FAQ 1)

Q2. How to check if a field visit was conducted?
My Profile displays “Field Visit Conducted: Yes/No”. (FAQ 2)

Q3. Can I download my Registration Certificate?
Yes, in PDF format under Quick Links. (FAQ 3-4)

Q4. Why is my GSTIN showing “Suspended”?
Due to cancellation application filed or suo moto cancellation initiated. (FAQ 5)

Q5. Can I file activities during suspension?
Yes: appeal, payment, refunds, reply to notices. But cannot file core amendments. (FAQ 6)

Q6. What is effective date of suspension?

• Voluntary cancellation → date of filing application.

• Suo moto cancellation → date REG-17 issued. (FAQ 7)

Q7. What happens when status changes to Active?
All accesses restored immediately. (FAQ 8)

Q8. How to check Bank Account status?
Quick Links → Bank Account Status. (FAQ 9)

✅ 6. Compliance Checklist (Fillable Format)