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Processing of refund applications in FORM GST RFD-01A submitted by taxpayers wrongly mapped on the common portal-reg.

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Circular No.: 104/23/2019-GST
Date of Circular: 28th June 2019
Relevant Sections and Rules:

  • CGST Act, 2017:
    • Section 168(1): Power to issue instructions
  • Reference Circulars:
    • Circular No. 01/2017 dated 20.09.2017 – Guidelines on taxpayer division
    • Circular No. 79/53/2018-GST dated 31.12.2018 – Refund application procedure

Summary of Circular:

This circular provides clarification for cases where refund applications (FORM GST RFD-01A) are electronically transferred to the wrong tax authority (Centre/State) due to mapping errors on the GST common portal.

  1. Issue Identified:
  • Due to incomplete updates on the GST portal about taxpayer assignments, some taxpayers are mapped to the wrong jurisdiction.
  • Example: A taxpayer assigned to the Central tax authority is mapped under State authority on the portal, causing refund applications to go to the wrong officer.
  1. Change in Refund Filing Protocol:
  • Earlier (before 31.12.2018): Refunds required physical submission at jurisdictional office.
  • Post Circular 79/53/2018-GST: Refunds are processed electronically, and forwarded by the portal to the assigned tax authority.
  1. Problem with Re-assignment:
  • As per Para 2(e) of Circular 79/53/2018-GST, refund applications wrongly transferred were to be electronically re-assigned to the correct officer.
  • However, this re-assignment functionality is not yet available on the common portal.
  1. Clarification and Instruction:
  • To prevent delay, the tax authority (Central or State) to whom the refund application is wrongly transferred should process the refund.
  • Once processed, the authority must inform the GST portal team to update the taxpayer mapping to prevent recurrence.
  1. Implementation:
  • All field officers are directed to issue trade notices to publicize this clarification.
  • Any implementation difficulties should be reported to the Board.

Source: Circular No.: 104/23/2019-GST

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